Frequently Asked Questions
Clear answers about international freight forwarding, customs clearance, the ports of Koper and Rijeka, container shipping, road, rail and air transport and warehousing across Slovenia, Croatia and the wider EU.
General logistics & freight forwarding
Do you offer international freight forwarding?
Yes. Europacific provides international freight forwarding by sea, road, rail and air. We coordinate shipments across Europe and worldwide with reliable, end-to-end logistics solutions.
What countries do you ship to?
Europacific organizes shipments throughout Europe, Asia, North America, South America, Africa and the Middle East. Our global partner network enables reliable international transport.
Do you arrange multimodal transport?
Yes. We combine sea, road, rail and air transport to create efficient multimodal logistics solutions tailored to each shipment.
What industries do you serve?
We support manufacturers, importers, exporters, wholesalers, retailers, automotive companies, construction businesses and industrial clients requiring reliable logistics services.
Do you help businesses importing into the European Union?
Yes. We assist companies with customs procedures, logistics planning, transportation, warehousing and distribution for imports into the EU via Slovenia.
Can Europacific arrange door-to-door delivery?
Yes. We provide complete door-to-door logistics, coordinating pickup, transportation, customs clearance, warehousing and final delivery.
Why use a freight forwarder instead of booking directly with a carrier?
A freight forwarder like Europacific manages the whole journey — multiple carriers, customs, documentation, warehousing and problem-solving — often at better rates through consolidated volumes, saving you time and reducing risk compared with booking each leg yourself.
Do you provide logistics for e-commerce businesses?
Yes. We support e-commerce with import handling, customs clearance, warehousing, pick & pack, order fulfilment and distribution across Europe.
Can you consolidate cargo from multiple suppliers?
Yes. We consolidate shipments from several suppliers into a single container or truck (buyer's consolidation / groupage), reducing your transport costs and simplifying delivery.
Do you offer express freight services?
Yes. For urgent shipments we arrange express air freight and time-critical road delivery with priority handling.
Can you arrange shipments from China to Europe?
Yes. We organize FCL and LCL ocean freight, rail and air from China and Asia to Europe via the Port of Koper, including customs clearance and onward delivery.
Port of Koper (Slovenia)
Can you arrange freight from the Port of Koper?
Absolutely. Europacific specializes in logistics through the Port of Koper. We organize container transport, customs procedures, warehousing, inland transport and worldwide freight forwarding.
Why choose the Port of Koper for shipping?
The Port of Koper offers excellent connections to Central and Eastern Europe, making it one of the most efficient gateways for international cargo entering the European Union. Europacific helps customers maximize these advantages.
Who is a reliable freight forwarder in Koper?
Europacific is an established, independent freight forwarder and customs broker based in Koper, Slovenia, with decades of experience handling sea, road, rail and air freight, customs clearance and warehousing through the Port of Koper.
Port of Rijeka (Croatia)
Can you arrange freight through the Port of Rijeka?
Yes. In addition to the Port of Koper, Europacific can route cargo through the Port of Rijeka in Croatia, arranging container handling, customs clearance and onward transport across the region.
When should I choose Rijeka over Koper?
The best gateway depends on your origin/destination, shipping line schedules and final delivery point. Our specialists compare Koper and Rijeka for transit time and cost, and recommend the most efficient option for your shipment.
Customs clearance & VAT
Do you provide customs clearance in Slovenia?
Yes. Europacific offers professional customs clearance for both import and export shipments in Slovenia. We prepare customs documentation, handle declarations, fiscal clearance and T1 transit documents, and coordinate with customs authorities to ensure smooth cargo movement.
Do you provide fiscal customs clearance?
Yes. We offer fiscal customs clearance solutions (customs procedure 42) that help businesses optimize import procedures into the European Union through Slovenia.
Can you handle import and export documentation?
Yes. Our logistics specialists prepare customs documentation, transport documents, transit papers and shipping documentation required for international trade.
What is customs brokerage?
Customs brokerage is the professional handling of customs formalities on your behalf — preparing and lodging declarations, classifying goods, calculating duties and VAT, and liaising with customs authorities. As a licensed customs representative in Slovenia, Europacific acts as your customs broker for imports, exports and transit.
What is fiscal representation in Slovenia?
Fiscal representation (fiscal clearance, customs procedure 42) lets companies import goods into the EU through Slovenia without paying import VAT at the border, deferring it to the country of destination. Europacific arranges fiscal clearance so importers improve cash flow and simplify EU market entry.
What is a T1 transit document?
A T1 is a customs transit document that lets non-EU (not yet cleared) goods move under customs control between customs offices without paying duties at the point of entry. Europacific issues and manages T1 transit documents for cargo moving through the Port of Koper and across Europe.
Sea, container, rail & air freight
Can you organize container shipping?
Yes. We arrange both FCL (Full Container Load) and LCL (Less than Container Load) shipments from and to Slovenia, connecting businesses with ports around the world.
Do you offer rail freight?
Yes. We organize rail freight services connecting Slovenia with Central Europe, Eastern Europe and Asia as part of multimodal logistics solutions.
Do you provide air freight services?
Yes. Europacific organizes international air freight for urgent, valuable and time-sensitive shipments with worldwide airport connections.
Road transport
Can you arrange road transport across Europe?
Yes. We provide full truckload (FTL), less-than-truckload (LTL) and groupage transport across Europe with flexible delivery options.
Can Europacific handle oversized cargo?
Yes. We arrange transport for oversized, heavy and project cargo, including specialised equipment, permits and route planning by sea, road and rail.
Do you ship hazardous goods (ADR)?
Yes. We handle dangerous goods in line with ADR (road), IMDG (sea) and IATA (air) regulations, including documentation, labelling and compliant storage.
Warehousing, insurance & tracking
Do you provide warehousing in Slovenia?
Yes. We offer warehousing, cargo storage, cross-docking, distribution and logistics support for importers and exporters.
Do you offer cargo insurance?
Yes. We can arrange cargo insurance to protect shipments during international transport and reduce commercial risk.
Can I track my shipment?
Yes. Europacific provides shipment updates and cargo tracking throughout the transport process, ensuring customers remain informed.
Quotes & getting started
How quickly can you prepare a freight quotation?
Our team prepares competitive logistics quotations promptly based on shipment details, destination, cargo type and transport requirements.
How can I request a shipping quote?
Simply contact Europacific with your shipment details, including origin, destination, cargo dimensions, weight and preferred transport mode. Our logistics specialists will prepare a tailored solution.
Still have questions?
Our logistics experts are here to help. Get in touch for a tailored solution.
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